Terms of service and cancellation policy
You must be 18 years old or older to purchase tickets via this website.

Tickets are sold in the form of an email which contains the details of your purchase, and which is delivered electronically via this website.  Please note we do not send out physical tickets.

A request by you to purchase tickets using this website is an offer made subject to these terms and conditions.  The offer is made when you click the “Proceed to Checkout” button on the “Booking” page of this website.  Please check the details of your order carefully before clicking the “Proceed to Checkout” button, as we may not be able to rectify mistakes later.  Acceptance by us of your offer shall be deemed to be effective when your payment has been cleared and we have confirmed your order by delivering your ticket electronically via email.

It is your responsibility to ensure that you provide a valid email address for an email account you have access to, and to ensure that any spam or junk mail filters do not prevent delivery of emails from info@athenswalker.gr.  If you have not received your ticket within a few minutes of purchasing, and have checked spam or junk mail folders, you should contact us; if payment has been received, we will be able to resend your ticket.

Gaining Admission to the Tour
The ticket is issued subject to these terms and conditions.

The tour will depart promptly at the scheduled departure time.  You are advised to arrive on time, as the guide will not wait for you if you are late.

When you arrive, please present your ticket to the guide, and any other proof of age or concessionary status that may be requested.  You may present your ticket in the form of a printed-out paper copy, or on the screen of an electronic device; if the latter, please ensure that your device is charged, and that the ticket has not been deleted from the device (please note that some email applications automatically delete older emails).

Guides wear badges displaying the Athens Walker logo.

CONDITIONS AND GUARANTEES

General conditions:
Advance payment of the tour is required at the time of booking. We therefore invite you to use our online payment platform.
On our website you will find the prices and conditions of each tour.

Cancellation policy:

At the time of online booking the full amount of the tour will be charged.
In case of cancellation 3 days before the excursion date, the refund will be 100% of the amount paid.
In case of cancellation 48 hours prior to the excursion date, no refund will be made.

CONDITIONS AND GUARANTEES:

Privacy Policy
Our travel agency Athens Walker operates the athenswalker.gr website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for athenswalker.gr is managed through Free Privacy Policy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from athenswalker.gr.

Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Use of Data
athenswalker.gr uses the collected data for various purposes:

• To provide and maintain the Services.
• To notify you about changes to our Services
• To allow you to participate in interactive features of our Services when you choose to do so.
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Services.
• To monitor the usage of the Services
• To detect, prevent and address technical issues.

Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside Greece and choose to provide information to us, please note that we transfer the data, including Personal Data, to Greece and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Athens Walker will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Athenswalker.gr may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Athens Walker
• To prevent or investigate possible wrongdoing in connection with the Services
• To protect the personal safety of users of the Services or the public
• To protect against legal liability

Security Of Data
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Services.

• Google Analytics
  Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy
Our Services do not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

• By email: info@athenswalker.gr
• By visiting this page on our website: athenswalker.gr

Legal Notice

Legal company name: MARIA MOUTZOURI

Registered address: Parthenonos 7-9, Athens 117 42 Greece

Company registration number: 138310060

Professional license number: 0206E60000923401